🛍️ Orders & Payment

Q: How long does order processing take?
A: Orders are processed within 1-2 business days (excluding weekends/holidays).

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.

Q: Can I cancel or change my order?
A: Requests must be made within 24 hours of purchase via georgiaemmet@outlook.com. We can’t guarantee changes once shipped.

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🚚 Shipping & Delivery

Q: Where do you ship?
A: Currently U.S. only (including PO boxes).

Q: How much is shipping?
A: Free on orders $50+ (Economy: 5-8 business days). Orders under $50 ship for $5.99.

Q: My tracking hasn’t updated. What should I do?
A: Carriers may take 24-48 hours to update. If delays persist, email us with your order number.

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🔁 Returns & Exchanges

Q: What’s your return policy?
A: Unworn items with tags can be returned within 30 days. Full policy here.

Q: How long do refunds take?
A: Refunds process within 14 days after we receive your return.

Q: Do you offer exchanges?
A: Yes! Email us for size/color swaps (subject to availability).

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📦 Product & Sizing

Q: How do I choose the right size?
A: Check our Size Guide (measurements in inches). Still unsure? Email us for styling advice!

Q: Are your items true to size?
A: Most are standard sizing, but product descriptions note if items run small/large.

Q: Do you restock sold-out items?
A: Follow us on Instagram for restock alerts!

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💌 Contact & Support

Q: How do I contact customer service?
A: Email georgiaemmet@outlook.com (24-hour response) or call +1 213-645-8754 (business hours).

Q: Do you have a physical store?
A: Our Atlanta showroom is by appointment only. Book here.